Pizza Delivery And Take Out

Flashpoint™ software, combined with years of experience in the pizza business, led to the development of the most comprehensive pizza delivery package available. Flashpoint™ can calculate any form of pizza pricing required by your establishment.

Important features included in Flashpoint™ are Caller Id Integration, recalling customers last orders, customer reports, and the ability to pay drivers using many different methods.

Potential Configurations

· Customer Pickup Counter Station
· Phone Center with Caller Id
· Centralized Order Taking
· Driver Dispatch Station

Customer Pickup Counter Station

This station should be dedicated to placing walk in orders and collecting for call in orders. This drastically increases customer throughput.

Phone Center

One station and employee should be supplied for each incoming phone line. The integrated Caller Id option automatically displays the customer information, past order, street address, special directions at the home, and any memo on the customer.

The customer's last order will be displayed and may be re-ordered with a single keystroke, saving valuable time and virtually eliminating costly pranks and errors. Delivery charges are automatically handled by the system, whether it be by quadrant, street or minimum order amount.

Orders can be routed to the proper stores using either the customers Postal/Zip code or by using the MapPoint® Interface. By using MapPoint®, drivers have the option of printing maps along with the fastest route. Managers have the ability to estimate the drivers return time based on the setups through MapPoint®.

When a customer calls to place an order for a future date or time, the order taker can simply place a deferred order. Once placed, the order will print at the appropriate date/time. There is no need to worry about the kitchen loosing the order or the order taker forgetting to place the order at the appropriate time. There is even a built in pricing function that displays the cost of the order allowing the manager to create special pricing on large orders.

Centralized Order Taking

Larger chains can use the centralized order taking to place orders from one central location and send the order automatically to the appropriate store using the internet. If an internet failure occurs Flashpoint has the capability to automatically send the order by fax, or print the order allowing the order taker to call the order into the sore by cell phone.

Driver Dispatch

The use of a driver dispatch station assures the throughput of other processing modes by dedicating a station just for drivers.

Flashpoint™ prints the directions to the street address as well as special directions to the house on the customer receipt. This will save precious time for the driver, as there is no need to search on a map before leaving for deliveries.

Paying Drivers

Flashpoint™ supports any combination of the delivery charge, percentage of the order, bonus for each delivery, and hourly rate to determine the driver's remuneration.

Delivery Reports

Flashpoint™ can generate a variety of reports to help determine your advertising needs or target potential customers.

Caller Id

The caller Id option will automatically display the customers name and phone number. The customer information, street address, special directions at the home and any memo on the customer are automatically saved. If the customer has already placed an order it is automatically recalled.

This saves valuable time and virtually eliminates costly pranks. Every time a customer is selected the following is displayed, last years purchase history by month, total purchased, average order, deliver charge, number of orders placed, server who placed the last order, driver who delivered their last order and the delivery area or quadrant that the customer resides in.